Terms And Conditions
The website available at https://www.imchessbrain.com/ is made available by the Service Provider under the terms set out in this document, constituting terms and conditions within the meaning of the Act of 18 July 2002 on the Provision of Electronic Services (hereinafter referred to as the “Terms”).
Service Provider contact details: (a) e-mail address: contact@imchessbrain.com.
These Terms set out the rules for using the Website and the Platform, the types of electronic services provided through the Website, and the rights and obligations of Users and the Service Provider. Familiarizing oneself with these Terms is the responsibility of every User.
§1. Definitions
1. Initial Consultation (Intro Call) – a free, one-time online meeting of an informational and diagnostic nature.
2. Course – a paid digital service providing access to educational materials related to learning chess, made available through the Platform in the form of video materials, graphic materials, PGN files, text materials, Google Sheets files, and other educational materials.
3. Individual Lessons – paid online chess lessons conducted outside the automated Course purchase system.
4. Newsletter – a service enabling subscription to and receipt of free information regarding the Service Provider’s services and promotions via electronic means.
5. Platform – the Systeme.io platform or any other platform designated by the Service Provider for providing access to Courses.
6. Website – the website operating at https://www.imchessbrain.com/.
7. Subscription – a paid recurring service consisting of granting the User temporary access to the online Course in exchange for a monthly subscription fee charged automatically in recurring billing periods.
8. Service – a service provided electronically by the Service Provider to the User via the Website or Platform.
9. User – a natural person using Services provided through the Website.
10. Service Provider – World Chess Community IM Paweł Weichhold, Sportowa 9, 76-200 Strzelino, Poland, Tax ID 8393046628.
§2. General Provisions
1. The Service Provider undertakes to provide services to the User within the scope and under the terms specified in these Terms.
2. The User undertakes to use the Service Provider’s websites in accordance with these Terms, applicable law, and principles of social coexistence.
3. Using the Service Provider’s websites and Services constitutes acceptance of these Terms and the Privacy Policy.
4. The Service Provider complies with personal data protection principles provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR). The User consents to the collection, storage, and processing of personal data by the Service Provider for the purpose of providing the service. Detailed rules regarding personal data processing are set out in the Website’s Privacy Policy. The Service Provider may use personal data for marketing purposes only with the explicit consent of the data subject or based on applicable legal provisions.
5. The User is obliged to use the Service Provider’s websites in a manner that does not disrupt their functioning, in particular by refraining from using specific software (including malicious software) or devices.
6. Specific risks related to using electronic services include the possibility of unauthorized persons gaining access to data transmitted over the network or stored on network-connected computers and interfering with such data.
7. Information regarding services available on the Service Provider’s websites constitutes an invitation to enter into an agreement within the meaning of Article 71 of the Polish Civil Code.
8. The Service Provider reserves the right to change Course prices, conduct and cancel promotions, and grant individual discounts.
9. Changes to subscription fees shall not affect active Subscriptions until the end of the current billing period. Users will be informed of price changes in advance.
10. Provisions concerning consumers shall also apply accordingly to sole proprietors acting as consumers under
applicable Polish law.
§3. General Terms of Service Provision
1. The Service Provider provides free services through the Website consisting in particular of informational, educational, and marketing content.
2. The Service Provider provides a free Newsletter service. The agreement for the Newsletter service is concluded for an indefinite period upon subscription and ends upon cancellation by the User.
3. Paid services include: a) access to online Courses in a subscription model, b) individual online lessons, c) other educational services currently offered by the Service Provider.
4. The Service Provider also enables booking of a free Initial Consultation through a booking form available on the Website. The consultation is solely organizational and diagnostic in nature and does not constitute a full chess lesson. One user may use the free consultation only once.
5. Technical requirements necessary to use the services:
a) device with Internet access,
b) web browser supporting cookies,
c) access to e-mail.
6. The User bears the costs related to Internet access and data transmission according to their Internet provider’s tariff.
§4. Ordering an Online Course
1. The online Course is offered in a subscription model.
2. The Subscription fee is USD 59 per month unless otherwise indicated on the Website.
3. The agreement is concluded when the User clicks the “Order and Pay” button and successfully completes payment.
4. By purchasing the Course, the consumer agrees to the commencement of the digital service before the withdrawal period expires.
5. The Subscription renews automatically for subsequent billing periods.
6. The User agrees to recurring charges to the selected payment method.
7. The User receives an email reminder regarding Subscription renewal no later than 7 days before the next billing period.
8. The User may cancel the Subscription:
a) through the subscription management panel,
b) by e-mail sent to contact@imchessbrain.com.
9. Cancellation must occur before the start of the next billing period.
10. Cancellation takes effect at the end of the current billing period.
11. In the event of failed payment, the payment operator may retry collection.
12. In the event of permanent non-payment, the Subscription expires.
§5. Payment Methods
1. The Service Provider accepts subscription payments through the electronic payment system operated by Stripe, operated by Stripe Technology Europe Limited with its registered office in Dublin, Ireland, in accordance with the terms and conditions of the Stripe electronic payment system.
2. Payments for Individual Lessons may be made via entity ["company", "Revolut"] Business, Revolut payment links, bank transfer, or other methods agreed individually.
3. The moment of payment shall be deemed to be the successful authorization of the payment by the payment system operator or the crediting of funds to the Service Provider’s bank account.
4. In the event that it becomes necessary to refund funds for a transaction made by the User using a payment card, the Service Provider shall make the refund to the bank account assigned to the User’s payment card.
§6. Access to the Platform
1. Access to the Platform is activated after payment.
2. Login credentials enabling access to the Platform shall be sent to the User’s e-mail address provided during the ordering process.
3. Users may not share access credentials with third parties.
4. The User bears sole responsibility for sharing login credentials.
5. In the event of repeated violations of the provisions of these Terms, the Service Provider reserves the right to block access to the Platform after first requesting that the User cease such violations and notifying the User of the consequences of failing to comply with such request.
§7. Conditions of Access to the Online Course
1. Access is possible after logging into the Platform.
2. The Course operates under a “weekly drip content” model. Upon purchase, the User gains access to Week 1 and bonus materials. Subsequent modules are unlocked successively every 7 days.
3. Continuing the Subscription unlocks further modules.
4. Upon termination of the Subscription, the User loses access to all materials, including materials that had previously been unlocked.
5. User plays video materials using the multimedia player made available within the Platform.
6. User is obliged to ensure, at their own expense, the equipment and IT infrastructure necessary to access the Course, in particular access to the Internet, a computer or mobile device with an installed and updated web browser, and, where applicable, additional software necessary to play video materials.
7. Users may use materials for personal purposes only.
8. User undertakes not to save, download, reproduce, distribute, modify, display, play, publish, license, sell, or otherwise exploit the content and information available on the Platform or obtained through it, in particular video materials, unless expressly permitted under these Terms.
9. The Service Provider does not guarantee any specific ranking, sports, or educational results.
§8. Rescheduling of Individual Lessons
1. The User may request to reschedule an Individual Lesson by notifying the Service Provider by e-mail at contact@imchessbrain.com no later than 24 hours before the scheduled start time of the lesson.
2. The rescheduled Individual Lesson must take place no later than 14 days after the originally scheduled lesson date, unless the Service Provider expressly agrees otherwise.
3. A request to reschedule an Individual Lesson submitted less than 24 hours before the scheduled start time shall be considered short notice. In such a case, the Individual Lesson shall be treated as completed, and the full fee for the lesson shall remain due, regardless of whether the User attends the lesson.
4. If the User fails to attend an Individual Lesson without prior notice given in accordance with paragraph 1 above, the lesson shall also be treated as completed, and the full fee for the lesson shall remain due.
5. If the Service Provider reschedules an Individual Lesson less than 24 hours before its scheduled start time for reasons attributable to the Service Provider, the User shall receive one additional Individual Lesson free of charge, in addition to the rescheduled lesson.
6. The new date and time of a rescheduled Individual Lesson shall be agreed individually between the User and the Service Provider.
§9. Liability of the Service Provider
1. The Service Provider informs that pursuant to Article 15 of the Act of 18 July 2002 on the Provision of Electronic Services, it is not obliged to verify the data transmitted, stored or made available by it, referred to in Articles 12–14 of the aforementioned Act, unless such data originates from the Service Provider.
2. The Service Provider shall not be liable for obligations of Users resulting from their actions on the Service Provider’s websites.
3. The Service Provider shall not be liable for data entered by Users on the Service Provider’s websites and shall not be liable for actions undertaken by the User which contributed to any damage.
4. The Service Provider shall not be liable for the content of external websites.
5. The Service Provider shall not be liable for interruptions caused by force majeure.
6. In the event of damage caused by intentional actions of the Service Provider, liability shall be limited to the amount paid by the User for access to the Course, unless mandatory consumer rights provide otherwise.
§10. Withdrawal from the Agreement
1. A User who is a consumer has the right to withdraw from a distance agreement within 14 days from the date of conclusion of the agreement.
2. In the event of withdrawal, the agreement shall be deemed not concluded.
3. If the service has been fully performed at the consumer’s explicit request before the withdrawal period expires, the right of withdrawal expires.
4. Pursuant to Article 38 of the Polish Consumer Rights Act of 30 May 2014, the right of withdrawal shall not apply in certain cases.
5. The User may request a refund within 30 days from the date of the first purchase of the Course Subscription by sending a clear refund request to the Service Provider’s e-mail address: contact@imchessbrain.com
6. The refund shall be made using the same payment method that was used for the original transaction. If the payment was made by payment card, the refund shall be made to the bank account assigned to that payment card.
7. Upon acceptance of the refund request by the Service Provider, the User’s access to the Course, the Platform, and all related materials shall be terminated immediately.
8. The voluntary 30-day refund promise applies only once per User, to the User’s first-ever purchase of the Course Subscription. It does not apply to subsequent recurring Subscription payments or to any later repurchase of the Course Subscription after cancellation, expiry, or interruption of access.
§11. Liability for the Conformity of Digital Content with the Agreement
1. The Service Provider shall be liable for any lack of conformity with the agreement of digital content or digital service supplied once or in parts, which existed at the time of delivery and became apparent within two years from that moment. It shall be presumed that any lack of conformity of digital content or digital service with the agreement which became apparent before the expiry of one year from the time of delivery existed at the time of delivery.
2. The Service Provider shall be liable for any lack of conformity with the agreement of digital content or digital service supplied continuously, which occurred or became apparent during the period in which, pursuant to the agreement, they were to be supplied. It shall be presumed that the lack of conformity occurred during that period if it became apparent during that time.
3. The Service Provider shall not be liable for lack of conformity with the agreement of digital content or digital service if:
a) the consumer’s digital environment is not compatible with the technical requirements about which the Service Provider informed the consumer in a clear and understandable manner before concluding the agreement;
b) the consumer, having been informed in a clear and understandable manner before concluding the agreement about the obligation to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means, in order to determine whether the lack of conformity of digital content or digital service with the agreement results from the characteristics of the consumer’s digital environment, fails to fulfil this obligation.
4. If the digital content or digital service is not in conformity with the agreement, the consumer may request that it be brought into conformity with the agreement. The Service Provider may refuse to bring the digital content or digital service into conformity if doing so is impossible or would require excessive costs for the Service Provider.
5. The Service Provider shall bring the digital content or digital service into conformity with the agreement within a reasonable time from the moment it was informed by the consumer about the lack of conformity, and without excessive inconvenience to the consumer, taking into account their nature and purpose. The costs of bringing the digital content or digital service into conformity shall be borne by the Service Provider.
6. If the digital content or digital service is not in conformity with the agreement, the consumer may submit a statement on price reduction or withdrawal from the agreement where:
a) bringing the digital content or digital service into conformity is impossible or requires excessive costs;
b) the Service Provider failed to bring the digital content or digital service into conformity;
c) the lack of conformity continues despite attempts by the Service Provider to remedy it;
d) the lack of conformity is significant enough to justify a price reduction or withdrawal from the agreement without first requesting conformity;
e) it is evident from the Service Provider’s statement or circumstances that conformity will not be achieved within a reasonable time or without excessive inconvenience to the consumer.
7. The consumer may not withdraw from the agreement if the digital content or digital service is supplied in exchange for payment and the lack of conformity is insignificant.
8. The Service Provider may modify digital content or digital service which is not necessary to maintain conformity with the agreement only if the agreement so provides and only for justified reasons specified therein. Such modification may not involve any costs for the consumer. The Service Provider is obliged to inform the consumer in a clear and understandable manner about such modification.
9. If the modification significantly and negatively affects the consumer’s access to the digital content or digital service or the use thereof, the Service Provider shall inform the consumer in advance on a durable medium about the features and date of such modification and the consumer’s right to terminate the agreement without notice within 30 days.
§12. Complaint Procedure
1. In the event of non-performance or improper performance by the Service Provider of services provided via the Website, the User is entitled to submit a complaint electronically to the Service Provider’s e-mail address.
2. A properly submitted complaint should include the User’s identification details (full name and e-mail address), the subject of the complaint, the period to which it relates, and circumstances justifying the complaint. If incomplete information is provided, the Service Provider shall request completion of the missing data.
3. The complaint shall be considered by the Service Provider within 14 days from the date of receipt.
4. Information regarding the method of resolving the complaint shall be sent to the User via e-mail.
5. Failure by the Service Provider to consider the complaint within the period specified above shall mean that the complaint has been accepted.
§13. Intellectual Property
1. All content posted on the Service Provider’s websites (including graphics, texts, website layout and logos), excluding content originating from Users or other suppliers, is protected under copyright law and remains the exclusive property of the Service Provider.
2. The User is obliged to use all content available on the Service Provider’s websites, including educational materials, solely for personal use.
3. Use of the Service Provider’s websites, including text materials, graphics, photographs, applications, databases or other content, does not mean acquisition of any rights to such content, including copyrights, related rights or licenses.
4. Without the express consent of the Service Provider, it is prohibited to:
a) copy, modify or electronically transmit the Website or any part thereof;
b) distribute content published on the Website in any manner;
c) download database contents and reuse them in whole or in part.
§14. User Liability for Posted Content
1. Where Website functionalities allow Users to post and share any content (text, graphics, etc.), Users do so voluntarily.
2. The User declares that:
a) they are authorized to use such content and its publication is lawful;
b) they consent to access to such content by third parties and the Service Provider.
3. Users may not post personal data or images of third parties without legally required authorization or consent.
4. It is prohibited to post content that:
a) encourages criminal acts;
b) offends religious beliefs;
c) defames individuals or entities;
d) insults others;
e) promotes hatred;
f) infringes intellectual property rights;
g) is unlawful;
h) contains malicious software;
i) is promotional, advertising-related, or competitive in nature.
5. The Service Provider reserves the right to modify or remove content violating these Terms or applicable law.
§15. Reporting Threats or Rights Violations
1. A User who considers content published on the Website to be illegal or in violation of these Terms may submit a report to the Service Provider via e-mail.
2. If the report contains the reporting party’s electronic contact details, the Service Provider shall promptly confirm receipt of the report.
3. The Service Provider shall review the report and make a decision regarding the reported content within 7 to 21 days depending on the complexity of the matter.
4. The Service Provider shall notify the reporting party of its decision without undue delay.
5. The reporting party may appeal the decision within 6 months of receiving it. The appeal should include comprehensive justification. The Service Provider shall review appeals within 21 days.
6. If the Service Provider becomes aware of information suggesting that a criminal offense threatening life or safety has been committed, is being committed, or may be committed, it shall immediately notify the relevant authorities.
§16. Final Provisions
1. The Service Provider reserves the right to amend these Terms. Information regarding amendments shall be published on the Website at least 14 calendar days before they enter into force.
2. The Service Provider reserves the right to temporarily disable access to the Website or selected functionalities where necessary for maintenance or development purposes.
3. Matters not regulated herein shall be governed by Polish law.
4. Disputes arising from services provided under these Terms shall be resolved by the competent common court according to the registered office of the Service Provider, unless mandatory provisions provide otherwise.
5. A User who is a consumer has the right to use out-of-court dispute resolution methods and may seek assistance from the competent consumer ombudsman or the Polish Office of Competition and Consumer Protection.
6. These Terms shall enter into force on 12 May 2026.