Last updated: 23.10.2025

1. Scope:

• This policy applies to the subscription “6-Week Rating Peak: Chess Challenge — Monthly Access $59.”

• It complements our Terms & Conditions. If anything conflicts, local consumer laws prevail.

2. 30-Day Honest-Try Promise (first billing period):

• Eligible: your first month only.

• Window: request within 30 days from purchase.

• How: email contact@imchessbrain.com (subject: “Refund”) from your order email.

• Result: 100% refund to the original payment method via Stripe; access is removed upon refund.

• You may keep previously downloaded worksheets/PGNs for personal use.

3. Renewals:

• Non-refundable. Cancel anytime to stop future renewals; access continues until the end of the paid period.

• We don’t prorate partially used periods.

4. Billing errors & unauthorized charges:

• If you see a duplicate/incorrect/unauthorized charge, email us.

• Confirmed errors are corrected or refunded promptly.

5. Processing time:

• Approved refunds are initiated quickly; banks/card issuers typically complete them in 3–10 business days (varies by country/issuer).

6. Chargebacks:

• Please contact us first — we resolve most issues promptly.

• Unwarranted chargebacks may lead to access suspension.

7. In-production content:

• Weeks 5–6 may still be in production; release is on a best-efforts basis (see Terms).

• This alone does not extend or override the 30-day refund window.

8. Discounts, coupons, price changes:

• Promo codes and price changes for new customers do not entitle existing subscribers to refunds, credits, or price adjustments.

9. Currency & taxes:

• Billed in USD. Bank/issuer may add FX fees.

• Applicable taxes (if any) are shown at checkout.

10. Statutory rights:

• Nothing here limits your non-waivable consumer rights. Where required by law, we’ll follow the statutory process.